This policy outlines how Simply Operational collects, handles, and protects information gathered specifically from visitors interacting with simply-operational.com.
1. Information Gathered Via Intake Forms
When you use the custom booking plugin or contact portals on this website to schedule a free consultation or request project assistance, you voluntarily provide specific identification details. This includes your name, company name, corporate email address, mobile phone number, and summary notes regarding your project goals. This information is utilized solely to evaluate your operational requirements and prepare for our sessions.
2. Mobile Messaging & SMS Compliance (A2P 10DLC)
If you provide your mobile phone number during our booking or intake process, you may opt-in to receive automated text messages from Simply Operational. These messages include appointment confirmations, scheduled event reminders, and short follow-up project surveys.
To remain compliant with cellular carrier standards, the following frameworks strictly apply to our mobile communication:
- Consent & Opt-In: By checking the opt-in box on our intake forms and providing your mobile number, you explicitly consent to receive transactional and project-related text messages from Simply Operational. Message frequency varies based on your project status and scheduled appointments.
- How to Opt-Out: You can cancel the SMS service at any time. Simply text STOP to any message received. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
- How to Get Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or contact us directly via email.
- Rates & Fees: As with any mobile text messaging service, standard message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Strict Mobile Data Privacy Pledge: Simply Operational deeply respects your data privacy. No mobile phone numbers or opt-in consent data collected through our intake processes will ever be sold, rented, or shared with third parties, external brokers, or affiliates for marketing or promotional purposes under any circumstances.
3. Third-Party Form & Booking Infrastructure
To ensure seamless calendar alignment and contact management, form entries and booking notifications pass securely through protected webhooks to internal operational layers. Your tracking identifiers, emails, and notes are never shared with outside marketing lists or third-party advertising brokers.
4. Use of Cookies
This website utilizes standard, temporary technical cookies to optimize browser load times, verify user interface states, and ensure that custom interactive menu links display smoothly on your device. You can choose to disable cookies via your personal browser preferences panel at any time.
5. Your Rights & Data Deletion Requests
If you have submitted an operational inquiry form or participated in text messaging reminders and wish to have your contact parameters completely purged from my internal records, please send a direct request via email. All verified parameters will be permanently cleared from active notification layers within 48 business hours.